GBP Health Score
+5 this monthYour profile is in Critical shape — invisible in the Map Pack for most local queries. Review velocity, services list, and secondary categories are the biggest gaps. 6 errors and 5 opportunities below.
Critical Issues
Highest-impact issues blocking your Map Pack ranking.
No services list
Review velocity 0.6/mo
Primary category mismatch
No photos in 90 days
How this score is calculated
13 signals · sorted by points lost · biggest gaps first
20 / 100
How this score is calculated
13 signals · sorted by points lost · biggest gaps first
| Signal | Earned | Progress | Explanation |
|---|---|---|---|
| Review velocity vs competitors | 0 / 20 | 0.6/mo vs competitor median 4.2/mo — 7× behind | |
| Review count vs competitors | 3 / 15 | 47 reviews vs competitor median 184 — quarter the count | |
| Services list populated | 0 / 12 | No services configured — each service is individually indexed | |
| Primary category specificity | 3 / 10 | "HVAC Contractor" — 4 of 5 competitors use "Heating Contractor" | |
| Secondary categories | 0 / 8 | None configured — competitors average 3 relevant secondaries | |
| Review recency | 0 / 8 | Last review 94 days ago — zero credit at ≥90 days | |
| Photo recency + volume | 2 / 7 | 18 photos, none uploaded in last 94 days | |
| Rating vs competitors | 3 / 5 | 4.1★ vs competitor median 4.4★ | |
| Attributes configured | 2 / 4 | Payment methods set; service options and accessibility missing | |
| Landing page relevance | 0 / 3 | GBP-linked URL points to homepage, not a service page | |
| Review response rate | 1 / 2 | 52% response rate — ranking lift correlates with 80%+ | |
| Service-area or address accuracy | 3 / 3 | Verified address matches NAP across citations | |
| Verification + hours gate | 3 / 3 | Profile verified, hours set | |
| Total | 20 / 100 | Raw score before any caps. (No cap applied — profile is verified and has hours.) |
Errors (6)
Objectively wrong or missing — fix these first
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No services list configured
−12 pts CriticalEach service entry is individually indexed by Google.
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Last review was 94 days ago
−8 pts HighReview recency is a top-5 ranking factor (Whitespark 2026).
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No secondary categories set
−8 pts HighFree real estate competitors are using.
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No photos in 94 days
−5 pts HighRecent photos signal an active business to Google's algorithm.
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Low owner-response rate
−1 pt MediumOnly 10% of last 20 reviews have an owner response.
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GBP-linked URL points to homepage
−3 pts MediumService-specific landing pages rank better than the homepage.
Opportunities (5)
Competitive gaps — close these to overtake local rivals
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Review velocity 7× behind competitors
−20 pts CriticalYou: 0.6/mo · Competitor median: 4.2/mo
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Primary category mismatch
−7 pts CriticalYou: HVAC Contractor · 4 of 5 competitors use Heating Contractor.
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Quarter the reviews of local rivals
−12 pts HighYou: 47 · Competitor median: 184
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Photo count below local floor
−2 pts HighYou: 18 · Competitor median: 52
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Rating below local competitor median
−2 pts MediumYou: 4.1 ★ · Competitor median: 4.4 ★
NAP Citations
Name, Address & Phone consistency across the web · BrightLocal + AI scan
14 of 287 citations have errors. Fixing the top sites below resolves most AI-engine mismatches.
Top priority errors
High-traffic sites that AI engines cite-
Yelp — phone mismatch
CriticalListed: (325) 437-2891 · Correct: (325) 676-5152
-
Apple Maps — missing listing
CriticalApple Maps powers Siri, ChatGPT iOS, and ~25% of mobile local search.
-
Facebook — address mismatch
HighListed: 4310 S 1st St (old) · Correct: 4413 Sayles Blvd
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Bing Places — phone mismatch
HighBing Places feeds Copilot, ChatGPT desktop, and DuckDuckGo local results.
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BBB — name variant
MediumListed: Quality Cooling and Heating LLC · Correct: Quality Cooling & Heating
Score History
GBP Health Score and supporting metrics over time
Competitor Comparison
5 local HVAC competitors in Abilene · Google Places API
| Business | Primary Category | Reviews | Rating | Reviews / mo | Photos |
|---|---|---|---|---|---|
| Quality Cooling & Heating (you) | HVAC Contractor | 47 | 4.1 ★ | 0.6 | 18 |
| A1 Heating & Air | Heating Contractor | 312 | 4.6 ★ | 5.8 | 68 |
| Big Country HVAC Services | Heating Contractor | 218 | 4.4 ★ | 4.2 | 52 |
| Abilene Air Conditioning Co. | Heating Contractor | 184 | 4.4 ★ | 3.7 | 44 |
| West Texas Cooling | HVAC Contractor | 156 | 4.3 ★ | 3.4 | 47 |
| Sayles Boulevard Heating | Heating Contractor | 142 | 4.5 ★ | 3.9 | 49 |
Get the full optimization plan
Category strategy, ready-to-paste description, services list, and ongoing actions — all in your AI-generated GBP recommendation.
Audit generated from GBP API + Google Places API · Prompt version v2 · Run ID: aud_8x3kp2nz